FAQ - Ness Electric Bikes - Online ebikes Store in Miami
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Why Electric Bikes?

Electric bikes have become increasingly popular in recent years, particularly the folding bikes that are completely portable and can be taken practically anywhere. Such bikes are designed to make riding fun and easy, and there are a number of reasons why manufacturers are making them increasingly available.

Get More People Riding

One of the main aims of electric bikes as a product is to get more people riding, rather than opting to drive a car. The reason for this is twofold. Firstly, an electric bike can make the morning commute much more peaceful, as they allow users to avoid all of the traffic that can lead to them feeling stressed out before they have even started their workday. Secondly, electric bikes are much better for the environment that cars. They do not make use of fossil fuels, so there are emissions are negligible. As such, in an increasingly environmentally-aware age they are the perfect choice for people who want to protect the environment.

Cheaper Travel

One of the biggest downsides to driving a car, barring the environmental concerns that were previously mentioned, is the cost of running it. With tax, insurance and the cost of fuel, many people find that their car costs them an awful lot of money.

Fun And Exercise

Though the motor on your NESS foldable electric bike will allow you to take much of the effort out of riding, that doesn’t mean they can’t be used for exercise. After all, you get to choose how much of the work load you place on the engine, which means that the bike offers a level of versatility that you won’t find anywhere else. As such, you can use it to keep fit, or to simply enjoy a leisurely ride where you enjoy the surroundings, rather than the bike itself.

What Can You Expect From an Electric Bike?

Electric bikes are swiftly becoming a phenomenon that is sweeping the nation, as many people are ditching their cars and enjoying the many benefits that the bikes can bring. If you’re considering making a purchase yourself, it helps to have a little bit of knowledge about what you are looking to buy, so you know what to expect the first time you hop on and take a ride.

Here is some general information about electric bikes to give you a better idea of what they have to offer.


At their top speed, electric bikes are capable of moving just as fast as regular bikes, with far less effort on the rider’s part. You can usually expect your bike to be able to reach a speed of 20mph, though there are some variants that are capable of coming closer to 30mph.

As such, there are becoming an increasingly viable alternative to cars, particularly in built up areas that see a lot of traffic. Instead of crawling along at a snail’s pace in your car, you can simply hop on an electric bike and skip all of that traffic, while still maintaining a level of speed that will get you where you need to go.


The typical weight for an electric bike is usually between 40-60 pounds, though it varies depending on the model of the bike. With NESS, we offer portable, folding electric bikes so you can be sure that the weight will fall on the lower end of the scale.

This means that you can take the bike practically anywhere that you want to go, without having to worry about its weight. Better yet, it also means that the bike handles extremely easily when you are riding, so you don’t have to worry about tugging at the handlebars just to get it to turn.

Tips For Purchasing Electric Bike Batteries

While all of NESS’ foldable electric bikes come complete with a high-quality Samsung battery that should last you for the length of the bike’s lifetime, we also understand that many people may want to change their battery, or incidents can occur that can lead to a battery being damaged.

In these cases, it is a good idea to know what you are looking for when purchasing the battery. The following are a set of tips that can help you on your way to making the purchase that it right for your electric bike.

Know What Battery You Need

There are many electric bike batteries on the market at the moment, so it is a good idea to understand exactly what type you are looking for. You need to ensure you purchase a battery that will fit your bike, in addition to working well with the motor that comes with the bike. By checking your existing battery you should be able to find out what you need, though it may be worth speaking to us if you are uncertain about the types of battery that NESS electric bikes use.

Buy Quality

We can’t stress enough how important it is to purchase a high-quality battery from a trusted manufacturer. All of our foldable bikes make use of batteries from Samsung, which is one of the top manufacturers in the industry at the moment. You should seek similar quality if you are looking for a replacement, as failure to do so could lead to you buying a battery that is simply not fit for purpose. After all, you don’t want to be riding with a battery that can barely hold a charge, as you end up riding your electric bike like a normal bike, thus eliminating the point of buying one in the first place.

Be Inquisitive

You should never be afraid to ask questions when you are purchasing anything for your electric bike. After all, the purchases you make are intended to last for a very long time and if you are unsure you may end up spending money on something that you don’t need or is not right for the bike itself. If you have any questions for us, you can use our website’s contact form to get in touch. Our team will aim to get back to you as quickly as possible so you can make the decision you need to make.

The Charger

Charging an electric bike battery is generally pretty easy, but it is recommended that you only use the charger that came with the bike or battery. Third party chargers are often unreliable and will often not have been built to the same manufacturing standards as the charger that came with the battery in the first place. It is best to have a charger that you can trust. If you are uncertain about the type of charger that your battery needs, of you have lost your existing battery’s charger, just contact NESS bikes and we will help you locate a new one.

Taking Care Of Electric Bike Batteries

Once you have purchased your electric bike, you’re going to want to ensure that the battery that comes with it is kept in good condition in order to ensure that you get the absolute most out of it. After all, the better condition the battery is in, the more it can help you when you take the bike out for a ride.

With that in mind, NESS bikes have compiled a few tips that will help you take proper care of your battery.

Keep It Charged

Our electric bikes make use of a Samsung lithium battery, which means that you need to keep it charged as much as possible. As such, it is a good idea to charge it immediately after your rides, to ensure the battery isn’t drained and then stays in that condition for too long. The reason for this is that lithium batteries tend to lose their ability to hold a charge of you let them drain and then don’t charge them up for a while. Assuming you are vigilant, the battery will continue to hold its maximum level of charge for years to come.


The contacts on the battery are extremely important, as they help to power the bike. If the battery becomes dirty, the contacts may not be able to do their job properly and you may find that it becomes increasingly difficult to pull power out of the battery. To remedy this, simply ensure that debris and dirt is removed from the contacts after each ride. This helps to avoid corrosion and oxidation, both of which can cause issues with the battery further on down the line.

Keep It Cool

If you don’t anticipate riding the bike on a regular basis, it is important to ensure that the battery is kept in the proper conditions when stored. Electric bike batteries release their charge far more slowly when kept in colder conditions. As such, if you are going to store it for a couple of weeks, it is a good idea to ensure that the storage area is as cool as possible. This will ensure that the battery holds its charge for as long as possible when not in use.

The Charger

It is never advised to use a third party charger for your electric bike battery. In most cases, you should receive a charge when you purchase the battery, but if it develops a fault or there is some other issue with it, always go back to the manufacturer for a replacement. Third party chargers may seem like an attractive alternative due to their price, but you can’t guarantee that they have been tested to the level that they need to be.

Owner’s Manual

While it is important to keep all of these tips in mind, NESS electric bikes also includes an owner’s manual with your electric bike. This goes into more detail about proper battery care and use, in addition to letting you know how to take advantage of all of the features your foldable bike offers. Be sure to give it a read before you start using the bike.

Proper Maintenance of Your Electric Bike

Any electric bike that you purchase from NESS should be considered as an investment. For the purchase price, you have a bike that is capable of saving you tons of money in the long run, particularly if you use it in place of gas-guzzling cars.

In order to do that to the best of its abilities, your electric bike needs to be properly maintained. If you keep the bike in the best possible condition, you will find that the battery will last longer and the bike performs better when in use. Here are a couple of things that you can do in order to maintain the level of performance you expect from one of our bikes.

The Battery

Your electric bike’s battery is key to the performance levels that it is capable of, so it needs to be properly maintained. Always try to ensure that it is fully charged when not in use, as it makes use of lithium and thus will lose its ability to hold a charge if allowed to completely drain.

You also need to ensure that the battery is kept clean at all times. Whenever you come back from a ride, check the battery for any debris, particularly around the contacts. Give them a quick wipe with a soft cloth to keep them clean,as too much dirt build up can lead to corrosion or oxidation, which effects how well the battery can transfer power to the bike.

The Final Word

By following all of these tips you will be able to ensure that you electric bike from NESS can go the distance and will last for a very long time.

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